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Free phones for hearing and speech loss (FTRI)

Free service or coverageFloridaFlorida Telecommunications Relay, Inc.· Florida

Free amplified phones and other phone equipment for Floridians who are deaf, hard of hearing, deaf-blind or have a speech disability.

Apply on the official site ↗

Goes to FTRI.org. Applying is free.

Who generally qualifies

Florida residents with hearing, speech or vision loss that makes using a regular phone hard, with a signed certification.

Exact income limits and rules are set by Florida Telecommunications Relay, Inc. and can change. Check the official site for current details.

How to apply

  1. Get the application from FTRI.
  2. Have it certified.
  3. Pick up equipment at a distribution center or by mail.

What to have ready

  • Signed certification form
  • Proof of Florida residency

Common questions

Does it cost anything to apply?
No. Applying through the official site is free. Be wary of anyone who charges a fee to apply for you.
Do I have to pay it back?
No. It's a free or low-cost service, not a loan.
Who decides if I qualify?
Florida Telecommunications Relay, Inc. makes the final decision. This page explains the program in general terms only.
Where can I find current income limits and amounts?
Income limits, benefit amounts and deadlines change, so check FTRI.org for the latest details.

Added October 21, 2026. BenefitSearch is not affiliated with Florida Telecommunications Relay, Inc..