Utility Customer Assistance Programs (CAP)
Lower, income-based monthly bills from Pennsylvania's major electric and gas utilities for customers with low income, sometimes with debt forgiveness.
Apply on the official site ↗Goes to PUC.pa.gov. Applying is free.
Who generally qualifies
Customers of major Pennsylvania electric and gas utilities with household income at or below about 150% of the poverty level.
Exact income limits and rules are set by Pennsylvania Public Utility Commission and can change. Check the official site for current details.
How to apply
- Call your utility and ask about its Customer Assistance Program.
- Provide income information.
What to have ready
- Utility account number
- Proof of household income
Common questions
- Does it cost anything to apply?
- No. Applying through the official site is free. Be wary of anyone who charges a fee to apply for you.
- Do I have to pay it back?
- No. It's a discount on a bill or fee.
- Who decides if I qualify?
- Pennsylvania Public Utility Commission makes the final decision. This page explains the program in general terms only.
- Where can I find current income limits and amounts?
- Income limits, benefit amounts and deadlines change, so check PUC.pa.gov for the latest details.
Added October 21, 2026. BenefitSearch is not affiliated with Pennsylvania Public Utility Commission.